Frequently asked questions

For clients

Is StyleMatchMe really free?

Yes. Searching and seeing your matches is free, always. You don't need an account. Stylists and barbers pay a small flat membership, and that's how StyleMatchMe is funded.

How does the AI matching work?

You answer a short questionnaire about your hair, the service you want, how much experience you'd like your stylist to have, your budget, your ZIP code and your schedule. Our AI matching system compares your answers with each stylist's services, specialties, prices, location, hours and features, then ranks up to 10 matches by how well they fit you. Each match shows why it was suggested. Hair type counts the most, then services, distance, budget and years of experience, then schedule and your preferences. Our AI Policy has the details.

Can stylists pay to rank higher?

No, never. There are no ads, promoted listings or boosts. Every verified stylist pays the same flat price and is ranked only by how well they fit you.

What does "Verified" mean?

A Verified stylist has joined StyleMatchMe and answered our questionnaire about their own services, prices, years of experience, specialties and hours, so their match is based on what they told us. Only Verified stylists can be listed as specialists in a hair type, and a "Texas license verified" badge means their license was also checked against the state's public records. Other listings are built from public information, such as Google business listings, and details marked as coming from public info should be confirmed before you book.

How do I book an appointment?

Directly with the stylist, using the phone number, website or booking link on their profile. StyleMatchMe doesn't take bookings or payments for hair services, and we never add fees.

What areas do you cover?

We're in beta in San Antonio, where we have the most stylists on file. You can search any US ZIP code. Outside San Antonio, we look up local stylists when you search, and your results appear within a minute or two.

What if I need a specialist for my hair?

If you have coily hair, locs, or relaxed, transitioning or thinning hair, we'll ask whether you need a specialist. If you do, stylists who verified that they specialize in your hair are shown first. Others who work with your hair still appear below, so you're never left with no options.

Can I search for my child's haircut or style?

Yes. A parent or guardian can answer the questionnaire for a child. We only ask about hair and the service, never the child's name or contact information.

Can I save my results?

Yes. You can have your results emailed or texted to you, and the link keeps working so you can come back to it. Texts are one message per request. Reply STOP to opt out.

What do you do with my information?

We use it to find your matches and, if you ask, to send them to you. We don't sell your personal information, and we don't use advertising trackers. See our Privacy Policy.

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For stylists & barbers

What do I get with a membership?

A Verified profile that's matched on your own answers about your services, prices, years of experience, hair specialties, hours and space, instead of our estimates from public information. You also get up to 9 photos of your work (the first one shows on your match card), a bio and booking link on your profile, a dashboard showing how often you appear in client matches and how many people view your profile (which you can add to your phone's home screen as an app), and control over whether you're accepting new clients.

How much does it cost?

New members get launch pricing for their first year: $8.99 a month, or $97.09 for the year (10% off). After your first year, it renews at $12.99 a month or $140.29 a year (still 10% off), plus any sales tax, until you cancel. We'll email you a reminder about 20 days before your launch price ends. There are no commissions, booking fees or upsells, ever.

How does the 7-day free trial work?

Your profile goes live with a Verified badge as soon as you start the trial. A card is required, but you won't be charged until the trial ends. Cancel anytime before then from your dashboard under Manage billing and you won't pay anything. One free trial per member.

How do I cancel?

Anytime from your dashboard under Manage billing. Your profile stays live until the end of the period you've paid for. After that, your listing goes back to showing public information only. We keep your answers so you can pick up where you left off if you come back.

My business is already listed. How did you get my information?

We build starting listings from publicly available business information, such as Google business listings, so clients can find local stylists from day one. To take control of your listing, use "Find my listing" on the For stylists page, or "Claim it" on your profile. We'll confirm your email with a one-time code.

I'm not listed. Can I still join?

Yes. Choose "I'm not listed yet" on the For stylists page and add your business. Home studios, suites and mobile stylists are welcome.

What does "Texas license verified" mean?

Add your Texas (TDLR) license number on your dashboard and we check it against the Texas Department of Licensing and Regulation's public records, usually within an hour, then again every day. If the number, your name and the expiration date check out, your profile shows a "Texas license verified" badge. Your license number is never shown publicly, and the badge doesn't change your ranking.

How do I rank higher?

Fill out your questionnaire completely and keep it accurate: your services and starting prices, your years of experience, the hair types you specialize in, your hours and your availability. Only verified members can be shown as specialists. That's the only way to improve your matches. Rankings are never for sale.

Do you take a cut of my bookings?

No. Clients book and pay you directly. StyleMatchMe only charges the flat membership.

How do I get my listing removed or corrected?

Email support@stylematchme.com with your business name and address, and we'll take care of it.

Start with 7 days free. Card required, cancel anytime.Get started